Choosing the right heating solution for your customer’s home can be a challenging task. From the initial design and planning stages to installation and maintenance, there are so many factors to consider. Firebird is here to help you select the best solution for your customer’s needs, and their expert team is on hand at every stage of the process.
For over 40 years Firebird, based in the Gaeltacht, has been a global leader in designing and manufacturing high-performance solutions for the home heating market. Responsibility comes with being a market leader, and over the past number of years Firebird, with a clear focus on sustainability, has dedicated many resources and investment in developing products that will future-proof home heating. All of their products are developed with an emphasis on ease of installation – great for installers and for their customers.
The following are a list of easy to follow steps that Firebird have put together to help your customer on their retrofitting or new build journey:
Planning
Firebird’s technical team are here to assist installers and service engineers in choosing the best heating solution for new builds or retrofits. This service is completely free and Firebird can recommend a heating system that offers world class quality, is cost effective and is compliant with all building regulations.
Choosing
On reviewing house plans, Firebird’s experts can calculate the exact needs such as radiators and/or underfloor heating, hot water and heat pump outputs, based on heat loss calculations and the heating requirements for each room. Their team will put a detailed quote together for you to review with your customer.
Installation
Firebird will work with installers providing installation documentation and a step by step checklist to ensure that the heating system is compliant with all regulations. They also provide comprehensive product familiarisation and work with BER assessors to ensure that the building delivers on the promise of a sustainable, world class, cost effective heating solution.
Commissioning
Following installation, a Firebird engineer will commission the new heating system. This process will ensure that the unit is installed correctly and set up to match the customer’s needs.
After Sales
As Firebird’s products are designed in house, they have technical experts and a knowledgeable customer service team just a phone call away. All of their heating solutions come with comprehensive warranty and should you need any spare parts, their customer service team is on hand to help.
For more information visit www.firebird.ie.